Privacy Policy

Introduction

Trusted PPO Plans (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your information when you visit trustedppoplans.com (the “Site”) or interact with our services.

By using the Site or submitting information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two categories of information:

Information You Provide to Us Directly

When you request a quote, contact us, or otherwise interact with our Site, we may collect:

• Name (first and last)
• Email address
• Phone number
• Date of birth
• ZIP code
• Household size
• Current health insurance status
• Any other information you voluntarily provide in a form or communication

Information We Collect Automatically

When you visit our Site, we automatically collect certain information through cookies and similar technologies, including:

• IP address and approximate geographic location
• Browser type, device, and operating system
• Pages you view and how long you stay on each page
• Referring website and links you click
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing health insurance quotes, plan comparisons, and enrollment assistance
• Connecting you with licensed insurance advisors
• Sharing relevant plan information with carrier partners to generate quotes
• Responding to your inquiries and providing customer support
• Sending communications about quotes, plans, enrollment periods, and related insurance information by phone, email, or text (subject to your consent where required)
• Improving our Site, services, and user experience
• Analyzing website performance and traffic patterns
• Complying with legal obligations and enforcing our Terms of Service

3. How We Share Your Information

We share your information only when necessary to provide our services or as required by law. Specifically, we may share your information with:

• Licensed insurance carriers and partners we work with to generate quotes and facilitate enrollment
• Licensed insurance advisors on our team or partnered network to assist you with plan selection
• Service providers who help us operate our business (hosting, email, analytics, and customer relationship management tools)
• Legal and regulatory authorities when required by law, subpoena, or other legal process, or to protect our rights and safety

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies, pixels, and similar technologies to collect information automatically. These technologies help us:

• Remember your preferences and improve your experience
• Measure site performance and traffic sources
• Understand how visitors use our Site
• Deliver relevant advertising through platforms such as Google Ads and Meta (Facebook and Instagram)

You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

5. Third-Party Services

We use third-party services to operate our Site and marketing:

• Google Analytics — for website traffic and usage analytics
• Meta Pixel (Facebook) — for advertising measurement and retargeting
• Google Ads — for advertising measurement and conversion tracking
• WordPress and Bluehost — for website hosting and content management

These services collect information in accordance with their own privacy policies. We encourage you to review them.

6. Communications and TCPA Consent

By submitting a form on our Site that includes your phone number, you expressly consent to receive calls and text messages from Trusted PPO Plans and our licensed advisors regarding your quote, enrollment, and health insurance options. You understand that these communications may be delivered via automated dialing systems or pre-recorded messages and that consent is not a condition of purchase. Standard message and data rates may apply. You may opt out of these communications at any time by replying STOP to any text message or by contacting us at [email protected].

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information you transmit to us.

8. Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain marketing communications
• Opt out of the “sale” or “sharing” of your personal information (California residents under the CCPA)
• Receive a copy of your information in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

California Residents (CCPA/CPRA): California residents have specific rights under the California Consumer Privacy Act. You may opt out of the sale or sharing of your personal information and request that we disclose what personal information we collect, use, and share. We do not sell personal information.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have inadvertently collected information from a child under 13, please contact us at [email protected] and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically.